Summary
The Production Roaster + Fulfillment Team Member executes the craft that represents Commonplace Coffee’s commitment to honoring the supply chain and producing thoughtful, approachable coffee. This role works closely with our Head Roaster, Warehouse & Fulfillment Manager, and Fulfillment Team to ensure guests and wholesale partners enjoy a quality coffee experience – one that will leave them inspired and appreciative of what coffee can be when it is done well. The individual in this role should possess coffee experience with a demonstrated passion for the roasting process and interest in understanding all parts of the production and fulfillment process. This role is full-time - the Production Roaster + Fulfillment Team Member will split their time between roasting (two days per week) and fulfillment (three days per week), assisting the entire Commonplace Coffee wholesale coffee program.
Essential Functions
Roasting:
- Accurately and efficiently roast coffee to correct profiles to ensure fulfillment of all coffee orders
- Develop a knowledge and familiarity with roasting methods, materials, and equipment.
- Understand and follow all safety, quality, and sanitation policies and procedures.
- Clean and handle daily maintenance of all roasting equipment.
- Monitor and log production, roasting curves, and quality control feedback.
- Meet quality control benchmarks for all roast profiles.
- Assist with new roast profile development as required.
- Assist with tracking green inventory and stocking for roasting needs.
- Collaborate with other team members for order fulfillment.
- Participate in quality assurance cuppings among members of Commonplace Coffee’s Roasting Team.
Fulfillment:
- Accurately and efficiently fulfill coffee orders for pickup, shipment, and delivery.
- Communicate inventory levels frequently and accurately to the Warehouse & Fulfillment Manager.
- Potential to deliver products to Commonplace Coffee cafes and wholesale clients as needed.
- Potential to interact with wholesale clients and communicate wholesale client feedback to Warehouse & Fulfillment Manager.
- Represent the mission and values of Commonplace Coffee when delivering products.
- Obey all traffic laws and constantly stay alert while driving.
- Communicate any maintenance needs for equipment and vehicles.
- Assist in developing new work procedures to improve efficiency.
- Eager to learn about the various roles within the coffee fulfillment team.
General:
- Actively contribute to coffee supply chain goals and vision as directed by Commonplace Coffee leadership.
- Be knowledgeable about rotation of coffee offerings.
- Cultivate and promote the culture and values of Commonplace Coffee.
- Develop strong and successful working relationships with co-workers and promote a spirit of community and teamwork.
Qualifications
- 1+ years working in a specialty coffee environment.
- Ability to solve complex problems with multiple variables under pressure.
- Clean driving record and ability to pass a Motor Vehicle Records check.
- Must be organized and detail oriented.
- Ability to multi-task manual labor tasks (dosing batches) while problem solving (profile roasting)
- Strong written and oral communication skills.
- Self-motivated with a desire for continued education and to grow coffee skills.
- Strong interpersonal skills.
- Capable of working independently with minimal supervision.
- Must work well on a team.
- Consistent demonstration of integrity and reliability.
Physical Demands
- Stand and walk - must be able to stand for 4-8 hour shifts and move about the roastery.
- Perform repetitive tasks - must be able to complete repetitive motions with the hands, wrists and forearms when operating roasting machinery.
- Taste and smell – must be able to detect and perceive the smells and tastes of coffee.
- Oral communication – must be able to clearly and effectively communicate with team members.
- Carry weight, lift – must be able to lift up to 30-50 pounds frequently and team lift up to 155 pounds occasionally.
Work environment
- Work is performed in a warehouse next to hot roasting machinery.
- The work environment can be noisy.
- Most of the work is performed alone.
Supervisory responsibilities
- None.
- Though this role supports the fulfillment department, it will report to the Head Roaster.
Classifications
Additional Benefits
- Paid Time Off
- Medical, Dental and Vision Plans*
- 401(k) Retirement Savings Program*
- Gym Membership Subsidy
- Parental Leave*
- Company Discounts
*Available at full-time status